Vendor Observer Competence Center
Operation of the Vendor Observer Competence Center
Abstract
The Vendor Observer Competence Center (VOCC) collects, analyzes and presents Software Asset Management news to a community of contract and license managers.
Initial situation and problem definition
The software market is large and confusing for license managers
In-depth presentations on complex topics only rarely available
Vendor press officers dazzle with marketing
No regular exchange with other license managers
Objectives, project scope and benefits
Monthly session calls on license management and Software Asset Management
Discussion of current news
Presentation and analysis of a specific topic from the field of license management each month
Procedure
Processing and analysis of license management specific sources several times a week by Complion's VOCC team
Creation of monthly presentations for session calls in English
A session call in German for subscribers on the last Friday of each month
Results achieved and outlook
Reliable and up-to-date information on developments in the enterprise software market through the Vendor Observer Competence Center
Exchange of experiences in dealing with the major software houses (Microsoft, SAP, IBM, etc.) between a group of regular participants in the monthly session calls